Tag Archives: Ace Operator

Configuring Ace Operator for Mobile Users

Posted on March 7, 2013 by becky

In this blog, I describe what you need to do to set up your configuration so that visitors and/or operators can access Ace Operator using smart phones and tablet devices. If you are setting up a new operator group and … Continue reading →

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Ace Operator 2.1.0 Released

Posted on February 24, 2013 by amit

Many new features including improved support for mobile devices, file sharing and more. February 24, 2013. We are pleased to announce the release of Ace Operator 2.1.0. Ace Operator 2.1.0 is a stable software that has been running in our … Continue reading →

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Extending Ace Operator V.2

Posted on February 16, 2013 by amit

If you have already installed, configured and running Ace Operator and wondering how to extends the capabilities beyond supported customizations, you may find this post useful. Ace Operator is an open-source software. You can modify the Java code and create … Continue reading →

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How To Upgrade an Existing Configuration to Support Mobile Users

Posted on January 14, 2013 by becky

This article discusses how to convert an existing operator group already in operation to support mobile users. If you are setting up a new operator group and you intend to support mobile users, skip this article and instead read the Configuring Ace … Continue reading →

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Audio Tones Support on Ace Operator

Posted on September 22, 2012 by amit

Ace Operator provides audio tone capabilities similar to leading chat applications like Skype (not to be confused with Skype’s support for voice and video calls). An audio tone is played when an event occurs. For example, when an user receives … Continue reading →

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Setting up Ace Operator with Eclipse

Posted on September 3, 2012 by amit

In this blog I describe how to setup Ace Operator as an Eclipse project for development. This blog is only useful for developers who want to browse the code and makes changes to the code. This blog is also useful … Continue reading →

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Ace Operator 2.0.0 Released

Posted on August 31, 2012 by amit

Next generation release of the already well-established open-source Ace Operator (V.1) application. Many massive changes have been made including a brand new user interface, new communication protocol, support for mobile devices among other things. September 1, 2012. We are pleased … Continue reading →

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Hosted Ace Operator Service

Posted on August 26, 2012 by amit

Ace Operator is an open-source software. You can download, install and run it without any restrictions and cost. But if you are not confident about hosting such a service all by yourself, there is a solution. QUIK Computing, the open-source … Continue reading →

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Ace Operator User Guide

Posted on August 19, 2012 by amit

In this blog, I will discuss how to use the Ace Operator chat application. The chat application runs on a web browser. Both the operator and the visitor accesses the application by navigating to an URL. It is designed to … Continue reading →

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Customizing Ace Operator V.2

Posted on August 6, 2012 by amit

Now that you have figured out how to install and configure Ace Operator, let’s take a step further and customize Ace Operator. In this blog, I describe how to do some advanced configuration to customize the look and feel beyond … Continue reading →

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