Category Archives: Features

Extending Ace Operator V.2

If you have already installed, configured and running Ace Operator and wondering how to extends the capabilities beyond supported customizations, you may find this post useful. Ace Operator is an open-source software. You can modify the Java code and create … Continue reading

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Hosted Ace Operator Service

Ace Operator is an open-source software. You can download, install and run it without any restrictions and cost. But if you are not confident about hosting such a service all by yourself, there is a solution. QUIK Computing, the open-source … Continue reading

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Ace Operator User Guide

In this blog, I will discuss how to use the Ace Operator chat application. The chat application runs on a web browser. Both the operator and the visitor accesses the application by navigating to an URL. It is designed to … Continue reading

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Ace Operator V.2 Core Concepts – Things you need to know!!

Before you can use Ace Operator, you need to understand a few terms and concepts that we are going to use in all our blogs and web pages. This blog is a must read for anyone who wants to setup … Continue reading

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Use Cases for Ace Operator

In this blog, I discuss the how Ace Operator can be used to provide live interactions between organizations and their customers. Although Ace Operator can be used for almost all scenarios where a chat based user interaction is required including … Continue reading

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What’s New in Ace Operator V.2?

In this blog, I discuss the new features of Ace Operator. If you are an existing user or follower of Ace Operator V.1, and want to know what has changed, I suggest reading this blog and consider if it is … Continue reading

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Ace Operator V.2 Terms of Use (License)

Ace Operator is an freely available, redistributable open-source software but it is a licensed software and it requires you to comply with the terms and conditions specified by the license if you want to use, modify and redistribute Ace Operator.┬áIn … Continue reading

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